TERMS & CONDITIONS

Medical History & Health Declaration

Anyone attending Venom Ink Tattoo must declare that they do not suffer from any medical condition that may adversely affect the tattoo procedure or healing process, including but not limited to diabetes, epilepsy, hepatitis, HIV/AIDS, or any communicable disease.

They must further declare that they do not have any skin condition in the area to be tattooed that may interfere with the procedure or healing process, including but not limited to acne, eczema, psoriasis, keloid scarring, moles, rashes, infections, sunburn, or other dermatological conditions.

They must immediately inform their artist of any relevant medical condition, infection, rash, allergy, or change in my health prior to the commencement of their appointment.

They confirm that they do not have any physical, mental, or medical impairment that may affect my wellbeing as a direct or indirect result of receiving a tattoo.

Consent to Procedure & Associated Risks

Anyone undertaking any service at Venom Ink Tattoo must acknowledge that they have chosen to proceed of their own free will, understanding that tattooing carries inherent risks, including but not limited to infection, allergic reactions, skin irritation, poor healing, and the possibility of ink rejection.

No guarantee is made regarding the outcome, healing process, or longevity of the tattoo.

Tattoo procedures will be performed using appropriate equipment, procedures, and techniques in accordance with industry standards.

Design Approval & Client Responsibility

Any person attending and undertaking services at Venom Ink Tattoo is solely responsible for reviewing and approving the design, size, placement, wording, spelling, grammar, dates, symbols, and meaning of their tattoo prior to and during the tattoo procedure.

Neither the artist nor Venom Ink Tattoo accepts responsibility for errors, omissions, translations, interpretations, spelling, grammar, wording, dates, or the personal meaning associated with any tattoo that the client has approved.

Clients are given reasonable and sufficient opportunity throughout the appointment, and prior to completion of the tattoo, to review the design and the work being performed.

Aftercare & Healing Responsibilities

All aftercare instructions provided by artists and any representative of Venom Ink Tattoo is to be followed by all clients, aftercare plays a significant role in the final outcome of the tattoo.

Healing process generally takes at least two weeks and may take longer depending on individual circumstances.

Failure to follow aftercare instructions, picking, scratching, improper care, excessive sun exposure, swimming, or any other negligent conduct may negatively affect the appearance and healing of the tattoo.

Any touch-up work required as a result of failure to follow aftercare instructions or other negligent actions may be completed at the clients own expense.

Touch-Ups, Remedies & Consumer Rights

Any request for a remedy relating to services provided by artists at Venom Ink Tattoo will be assessed on its individual merits and in accordance with the Australian Consumer Law (ACL).

Clients will be required to attend the studio, provide photographs, written descriptions, medical documentation, or any other information reasonably requested by the studio before any assessment can be undertaken.

Failure to provide requested information does not automatically entitle the client to any remedy and may delay or prevent assessment of their claim.

Change of mind, personal preference, evolving taste, lifestyle changes, or a decision that they no longer like the tattoo does not constitute grounds for any remedy under the Australian Consumer Law (ACL).

Where appropriate, a touch-up appointment shall ordinarily be the first step in addressing concerns relating to the quality or healing of a tattoo before any escalation of the matter.

Resolution Process:

Venom Ink Tattoo is committed to resolving legitimate concerns fairly, reasonably, and in accordance with the Australian Consumer Law (ACL).

Where a client is dissatisfied with the outcome of a tattoo service, the following resolution process applies:

Step 1: Touch-Up Assessment

Where appropriate, a touch-up appointment will ordinarily be the first option considered to address concerns relating to the appearance, healing, or completion of a tattoo. Clients are to provide the artist with a reasonable opportunity to assess and rectify any concerns before pursuing further remedies.

Step 2: Contacting Venom Ink Tattoo

If a touch-up is not appropriate, practical, or does not successfully resolve the concern, the client is to contact Venom Ink Tattoo directly in a respectful manner by telephone, email, or another approved communication method. Concerns should be raised directly with Venom Ink Tattoo before escalating the matter to third parties wherever reasonably possible.

Step 3: Remedy Submission

Where a matter requires formal review beyond a touch-up or additional appointment, clients are required to complete a Remedy Submission Form provided by Venom Ink Tattoo. The client is to provide all information reasonably requested by the studio, including but not limited to:

* Clear photographs of the tattoo;

* A detailed description of the concern;

* Identification of the specific issue or issues being raised;

* Copies of relevant correspondence or supporting documentation; and

* Any additional evidence reasonably required to assess the matter.

Failure to provide requested information may delay or prevent the assessment of the claim.

Step 4: In-Studio Assessment

Physical assessment of the tattoo must be undertaken to complete the submission process, this will require a complimentary consultation appointment at Venom Ink Tattoo. The purpose of this consultation is to allow the studio to properly assess the tattoo in person, review the evidence provided, discuss the concerns raised, and determine an appropriate course of action. This is mandatory before Venom Ink Tattoo can further proceed with any action in relation to a remedy.

Step 5: Resolution Outcome

Following assessment of the matter, Venom Ink Tattoo will discuss the available resolution options with the client and, where appropriate, seek to reach a mutually agreed outcome. Depending on the circumstances of the matter and the studio's assessment, available remedies may include:

* A complimentary touch-up or corrective session.

* An additional tattoo session

* Studio credit.

* A partial refund; Subject to (ACL)

* A full refund; Subject to (ACL).

Any remedy offered will be determined on its individual merits and in accordance with the Australian Consumer Law (ACL) as well as the (ACC).

Finalisation of the Matter

Where a remedy is agreed and accepted by the client, both parties agree to complete any required documentation to record the resolution. Upon completion of the agreed remedy, the matter will be considered resolved and finalised, subject to any rights that cannot lawfully be excluded under applicable legislation.

(Should any client display any aggression both verbal or physical, they will be removed from the premises and their claim delayed. Should this continue to be the case, the claim will be permanently halted with further legal action taken by the studio as well as the client be black listed. Any attempt to attend the studio will result in the immediate contact of local authorities.)

Session Time, Early Termination & Additional Appointments

The client is responsible for the full cost of their booked session. Should they choose to end their appointment early, refuse to continue, fail to cooperate with the tattoo procedure, or otherwise cause the session to conclude prematurely, no discount, refund, or reduction in fees will be provided. Where the clients actions result in the tattoo remaining incomplete, any additional hours required to complete the work, or any future session required, will be charged separately at the studios current rates and may require a new booking deposit.

Any additional sessions are subject to artist availability and are not included in the original booking fee unless expressly agreed otherwise.

Artist Advice & Medical Disclaimer

Tattoo artists and representatives of Venom Ink Tattoo are not medical professionals. Any recommendations, opinions, or aftercare guidance provided by the studio are intended as general advice only and must not be interpreted as medical advice, diagnosis, or treatment.

Should concerns regarding health or healing arise, clients are urged to seek advice from an appropriately qualified medical professional.

Future Skin Treatments

Future cosmetic, surgical, dermatological, or aesthetic procedures, including but not limited to laser hair removal, laser tattoo removal, cosmetic treatments, chemical peels, skin resurfacing procedures, plastic surgery, or other skin-altering treatments may change, distort, fade, damage, or otherwise affect the appearance of the tattoo. Full responsibility for any such changes occurring after completion of the tattoo is the sole responsibility of the client.

Permanent Nature of Tattooing

Tattooing is a permanent modification to the body. Tattoo removal is a separate process, may not fully remove the tattoo, may be costly, and may result in scarring or other skin changes.

No guarantees or representations are made regarding the ability to alter, remove, reverse, or restore skin to its original condition following tattooing.

Apprentice Services

Services may be performed by an apprentice artist. Appointment durations may differ from those of experienced artists and the final result may vary accordingly. Clients are welcome to provide honest and constructive feedback regarding their experience in support of the apprentice's professional development.

Safety During Appointments

If at any point during an appointment a client begins to feel faint, dizzy, light-headed, unwell, or believe that they may be sick, they are to immediately notify their artist and remain still until assistance is provided. They are not to stand suddenly, move abruptly, or leave the chair without instruction, as doing so may increase the risk of injury to themselves or others and may result in damage to equipment or property.

Studio Policies, Cancellations & Rescheduling

Failure to comply with studio policies, artist instructions, health and safety requirements, appointment requirements, or information requests may result in appointments being rescheduled or cancelled. In such circumstances, deposits may be forfeited and additional booking requirements may apply.

Photography & Marketing Consent

Venom Ink Tattoo and its representatives reserve the right to photograph tattoos and use such photographs for portfolio, promotional, educational, social media, website, advertising, and marketing purposes in both print and digital formats.

Age Verification & Client Declaration

All clients attending Venom Ink Tattoo must be at least eighteen (18) years of age and have provid valid identification upon request. All information provided must be truthful, complete, and accurate to the best of the clients knowledge. All clients are welcome to ask questions relating to the procedure, the risks involved, the studio policies, and the contents of this agreement.

Venom Ink Tattoo and its artists reserve the right to refuse service for any and all reasons.